Terms of Service
These Terms of Service (“Terms”) govern your access to and use of ThatMeeting (“ThatMeeting”, “we”, “us” or “our”), a tool for capturing meetings, generating transcripts and summaries, and managing follow-ups and contacts. By creating an account or using the service, you agree to these Terms. If you do not agree, do not use the service.
On this page
1. Eligibility
You must be at least 18 years old and able to form a binding contract to use ThatMeeting. If you use the service on behalf of an organisation, you represent that you are authorised to accept these Terms on its behalf.
2. The service
ThatMeeting lets you record voice notes, have them transcribed and summarised, extract suggested follow-up actions, and manage meetings, contacts and reminders. We may add, change or remove features over time to improve the service.
3. Your account
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. Notify us promptly if you suspect any unauthorised use. You must provide accurate information and keep it up to date.
4. Your content
“Your Content” means the recordings, transcripts, notes, summaries, contacts and other material you create or upload. As between you and us, you own Your Content. You grant us a limited, non-exclusive licence to host, store, process and transmit Your Content solely to operate and provide the service to you — including sending it to the third-party AI providers described in our Privacy Policy for transcription and summarisation.
You are responsible for Your Content and for having the rights necessary to store and process it through the service.
5. Acceptable use
You agree not to:
- Use the service for any unlawful purpose or in breach of any applicable law;
- Record any person without the consent required under the recording and surveillance laws that apply to you;
- Upload malicious code, or attempt to gain unauthorised access to the service or other users’ data;
- Interfere with, disrupt, or place an unreasonable load on the service;
- Reverse engineer, resell or commercially exploit the service except as permitted by law; or
- Infringe the intellectual property or privacy rights of others.
6. Information about third parties
You may store information about the people you meet. You are responsible for ensuring you have a lawful basis to collect, store and process that information, including complying with the Privacy Act 1988 (Cth) and any recording-consent laws that apply to you. You must not use the service to build profiles for unlawful purposes.
7. AI-generated output
Transcripts, summaries and suggested actions are generated using automated AI systems and may be inaccurate, incomplete or misleading. They are provided as an aid only and are not professional, legal, financial or investment advice. You are responsible for reviewing AI output before relying on or acting on it.
8. Fees and subscriptions
Some plans are paid, whether on a subscription or one-time basis. Prices, inclusions and billing terms are shown at the point of purchase. Subscription fees are billed in advance and, except where required by law or expressly stated, are non-refundable. We may change our prices on reasonable notice; changes will not affect the current paid period. Where a plan is described as “lifetime”, it means for the operational lifetime of the service, which we do not guarantee to be indefinite.
9. Australian Consumer Law
Our services come with guarantees that cannot be excluded under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (Cth)). Nothing in these Terms excludes, restricts or modifies any right, guarantee or remedy you have under that law or any other law that cannot lawfully be excluded. Where we are permitted to limit our liability for a failure to comply with a consumer guarantee, we limit it, at our option, to re-supplying the service or paying the cost of having it re-supplied.
10. Our intellectual property
The service, including its software, design, branding and content (excluding Your Content), is owned by ThatMeeting or its licensors and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to use the service in accordance with these Terms. You may not use our name or branding without our prior written consent.
11. Availability
We aim to keep the service available and reliable but do not guarantee it will be uninterrupted or error-free. We may suspend or restrict access for maintenance, upgrades, security, or reasons beyond our control. To the extent permitted by law and subject to the consumer guarantees above, the service is provided “as is”.
12. Limitation of liability
Subject to section 9 and to the extent permitted by law, we are not liable for any indirect, incidental, special or consequential loss, or for any loss of profits, revenue, data, goodwill or business opportunity, arising out of or in connection with your use of the service. To the extent permitted by law, our total liability arising out of or in connection with the service is limited to the greater of (a) the amount you paid us for the service in the 12 months before the event giving rise to the liability, or (b) the re-supply of the service.
13. Indemnity
To the extent permitted by law, you agree to indemnify us against any claim, loss or liability arising from your breach of these Terms, your misuse of the service, or your handling of information about third parties in breach of applicable law.
14. Termination
You may stop using the service and close your account at any time. We may suspend or terminate your access if you materially breach these Terms, if required by law, or if we discontinue the service. On termination, your right to use the service ends and we will handle Your Content as described in our Privacy Policy. Provisions that by their nature should survive termination (including sections 9, 10, 12, 13 and 16) will survive.
15. Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, where the changes are significant, take reasonable steps to notify you. Your continued use of the service after an update means you accept the revised Terms.
16. Governing law
These Terms are governed by the laws in force in Australia. You and we submit to the non-exclusive jurisdiction of the courts of Australia and the relevant Commonwealth courts. Once ThatMeeting is incorporated, these Terms will be updated to specify the state or territory of our registered office as the governing jurisdiction.
17. Contact us
If you have any questions about these Terms, contact us at mail@gothatmeeting.com or through the in-app feedback option.